We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days, ensuring your items are carefully packed and dispatched. Whether you're shopping for everyday essentials, seasonal favorites, or specialty items, we prioritize sustainability and reliability in every shipment. Our logistics partners are selected for their eco-conscious practices, aligning with our mission to reduce environmental impact.

Processing times may vary slightly depending on order volume and product availability. Once your order is confirmed, you'll receive a notification with estimated delivery dates. While most shipments arrive within the projected window, occasional delays due to carrier logistics or unforeseen circumstances may occur. We appreciate your patience and understanding.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $0-$60
Free Shipping (10-15 Business Days): $60-$9999

Shipping fees are automatically calculated at checkout based on your order total and destination. Promotional periods may include additional free shipping offers.

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to regulatory restrictions, some areas may be excluded from delivery. During checkout, you'll see real-time availability for your location. For specific inquiries about your region, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email with a tracking number and a link to monitor your package's journey. Our system updates tracking information regularly, though carrier systems may occasionally experience brief delays in status updates. If you haven't received tracking details within 3 business days of your order confirmation, please check your spam folder or contact us.

While we strive for seamless deliveries, occasional shipping exceptions may occur. If your package is significantly delayed beyond the estimated timeframe or shows no movement for more than 5 business days, please reach out to our customer service team at [email protected] with your order number. We'll promptly investigate and provide solutions, which may include reshipment or refund options where applicable.

For international orders, local customs authorities may assess import duties, taxes, or fees upon arrival. These charges are the responsibility of the recipient and are not included in your order total. We recommend checking with your country's customs office to estimate potential additional costs. Please note that customs processing times may extend the delivery window beyond our stated timeframe.